Refund & Cancellation Policy

1. Scope

This policy covers paid subscriptions or services offered by ExpoDigi, if applicable. Free tiers are not eligible for refunds.

2. Cancellations

You may cancel a subscription at any time from your account settings or by contacting support. Cancellation stops future billing; access continues until the current billing cycle ends.

3. Refunds

• We generally do not issue refunds for partial billing periods.
• In cases of duplicate charges or proven billing errors, we will review and process a refund where appropriate.
• Promotional or trial periods are non-refundable unless required by law.

4. How to request

For billing issues, contact admin@expodigi.in with your account email, invoice/transaction ID, and a description of the issue. We aim to respond within 7 business days.

5. Timelines

Approved refunds will be initiated within 10 business days. The time to reflect in your account depends on your bank or payment provider.

6. Exceptions

• Abuse, violations of our Terms, or fraudulent activity may forfeit eligibility.
• Third-party fees (e.g., payment processor charges) may be non-refundable.

7. Changes

We may update this policy; material changes will be communicated in-app or via email. Continued use after updates constitutes acceptance.